At SMC, we value your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and relevant local laws.
This privacy notice explains how we collect, use, share and protect your personal data when you visit our website or use our services.

1. Data collection

We collect personal information that you provide to us when you use our website and services.
This includes information you enter on contact forms, during the registration process, when placing orders, or when contacting us for support.
The types of data we collect may include:

• Contact information such as name, address, e-mail address and phone number
• Professional information, such as your job title and company name
• User content, such as feedback and comments you provide
• Transaction and payment information
• Usage and log data collected when you use our services

2. Use of Data

We use your personal data for the following purposes:

• Providing and improving our services
• Managing your account and orders
• Providing customer support
• Sending you marketing and promotional materials, in accordance with your preferences
• Complying with legal obligations

3. Sharing of Data

We do not share your information with third parties except:

• As needed to perform our services through third-party service providers
• When required by law or to defend our rights and property
• In the event of a merger, sale or acquisition of our company, in whole or in part

4. Safety and Storage

Your personal data is stored securely and is protected from unauthorized access, use or disclosure.
We take appropriate technical and organizational measures to ensure the safety of your data.
Your data will be kept as long as necessary for the purposes stated in this privacy statement, unless a longer retention period is required or justified by law.

5. Your Rights

Under the AVG, you have several rights regarding your personal data, including:

• The right to access and correct your data
• The right to object to processing
• The right to data erasure
• The right to restriction of processing
• The right to data portability

To exercise these rights, please contact us using the contact information below.

Contact details

For questions or requests regarding this privacy statement or your personal information, please contact us at:

• E-mail: info@smc-eu.com
• Phone: +32 13 29 48 01
• Mailing address: Heidestraat 55/0099, B-3945 Ham, Belgium

We reserve the right to modify this privacy statement at any time.
Changes will be effective as soon as they are posted on our website.
We encourage you to review this privacy statement periodically.